Last updated: 10 October 2026
1. About Us
Mithila Heritage Food & Crafts is a small business based in Chandkheda, Ahmedabad, Gujarat, India. We prepare traditional Mithila delicacies using quality ingredients and time-honoured recipes.
Our website provides information about our products and enables customers to contact us for orders and enquiries.
2. Information We Collect
We may receive personal information that you voluntarily provide when contacting us, including your name, telephone number, email address, delivery address and order details.
We may also receive basic technical information through our website hosting service, such as browser information, IP address and cookies, where applicable.
3. How We Use Your Information
We may use your information to:
- Respond to product enquiries and customer messages.
- Process and coordinate orders and deliveries.
- Communicate about order status and customer service.
- Maintain website security and improve our website.
- Comply with applicable legal and tax requirements.
We do not intend to collect more personal information than is reasonably necessary for these purposes.
4. WhatsApp and Third-Party Services
Our website may contain links to WhatsApp and social media platforms. If you use these links, your interaction may be governed by the privacy policies and terms of those third-party services.
Please review the relevant provider’s privacy policy before sharing personal information through its platform.
5. Cookies and Website Hosting
Our website is hosted on a third-party hosting platform. WordPress and related website services may use cookies or similar technologies for essential website functions, security and performance.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Sharing of Information
We do not sell your personal information. We may share relevant information with service providers where necessary to operate our website, communicate with customers, fulfil orders or meet legal obligations.
We will handle such information in accordance with applicable law.
7. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including customer service, business records and legal compliance.
We take reasonable measures to protect information, although no method of electronic storage or transmission can be guaranteed to be completely secure.
8. Your Privacy Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information. Certain information may need to be retained where required by law or for legitimate business records.
To make a privacy-related request, please contact us using the details below.
9. Children’s Privacy
Our website is intended for general customers and is not specifically directed at children. We do not knowingly seek to collect personal information from children without appropriate consent where required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website or applicable legal requirements. The revised policy will be published on this page with an updated date.
11. Contact Us
For privacy-related questions or requests, please contact:
Mithila Heritage Food & Crafts
Chandkheda, Ahmedabad, Gujarat, India
Email: mithilaheritagefoodcrafts@gmail.com
WhatsApp: +91 9099157367 / +91 9016545312
Bringing Home the Taste of Tradition